Privacy Policy
Last updated: June 2026
Rankingsprouk Hotel ("we", "us", "our") is committed to protecting the privacy of visitors to our website, rankingsprouk.com, and guests of our hotel. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
- Contact details you provide when making an enquiry or reservation, such as your name, email address and phone number.
- Reservation information including arrival and departure dates, room preferences, and special requests.
- Website usage data such as pages visited, browser type and general location, collected automatically via cookies and similar technologies.
2. How We Use Your Information
- To respond to enquiries and process reservation requests
- To improve our website and understand how visitors interact with it
- To comply with legal and regulatory obligations, including age verification for casino lounge access
- To communicate with you about your stay, where relevant
3. Legal Basis for Processing
We process personal data on the basis of legitimate interest, contractual necessity (where you make a booking enquiry), and consent (where required, such as for non-essential cookies).
4. Data Sharing
We do not sell personal information. We may share data with trusted service providers who assist us in operating our website and hotel services, all of whom are bound by confidentiality obligations.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to enhance your browsing experience. For full details, please see our Cookie Policy.
8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at supp@rankingsprouk.com or write to us at 27–29 Marine Parade, Kemp Town, Brighton, BN2 1TR, United Kingdom.